Returns & Refunds
We offer an unconditional return policy for products purchased through our website. If you’re not completely satisfied for any reason, you may return the product in its original, unused condition and packaging within 7 days for a full refund, excluding freight and handling charges.
To initiate a return, please email us at [email protected].
Customer Service Policy
At Thyrst, we are committed to delivering exceptional customer service and high-quality products. We strive to ensure that all items listed on our website are in stock and accurately priced.
Standard delivery times range between 5–15 business days. Deliveries to Western Australia may take up to 20 business days, subject to stock availability and unforeseen circumstances.
If an item becomes unavailable or we are unable to fulfil your order, we will contact you within 7 business days to arrange a suitable alternative, place the item on backorder, or process a full refund.
